Privacy Policy
Thank you for accessing the www.isnovastore.com website ("Site") operated by ISNOVA LEATHER & FUR. We respect your privacy and want to protect your personal information. For additional information on this matter, please read this Privacy policy.
This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we take to secure your personal information. Finally, this Privacy policy also describes the options you have regarding the collection, use and disclosure of your personal information. By visiting the site directly, downloading and using the ISNOVA Leather Application from GooglePlayStore / Android Market and Apple Store or through another site channel, you agree to the applications described in this Policy.
This privacy policy applies to the Site. This privacy policy may not apply if your personal information is collected offline. Please see below for details.
We are not responsible for the privacy practices on any website to which the Site links or links to the Site and is not operated by the www.isnovastore.com
INFORMATION COLLECTION AND USE
1. Information Gathering.
We collect your information on this Site in several different ways. The purpose of collecting personal information from you is to provide an efficient, meaningful and personalized experience. For example, your personal information:
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(a) Registration and Ordering. Before using certain parts of the site or ordering products, you must complete an online registration form. During registration, you will be asked to provide us with certain personal information, including but not limited to your name, shipping and billing address (s), telephone number, e-mail address, date of birth, company name and some other information. If you choose the "My Cargo Company Will Pay" payment method, this agreement is valid between You and Your Cargo Company at your own risk. In addition, we may ask for your country of residence and / or the country in which your company operates, as well as your gender so that we can comply with applicable laws and regulations. Such personal information is used for billing, shipping, reporting and mailing purposes, to provide your orders, to communicate with you about your order, and for internal marketing purposes. If we encounter a problem while processing your order, we may use your personal information to contact you.
(b) E-mail Addresses: Parts of the site, including but not limited to registering your subscription, notifying you about your order status, notifying you about new brands, new product styles or product sizes, and registering for e-mail newsletters and special offers They allow you to enter your e-mail address for various purposes.
(c) Cookies and Other Technology. Like many sites, the Site uses cookies and web beacons (also known as clear GIF technology or “action tags”) to speed up your browsing on the Site, identify you and your access priorities, and track your use of the Site.
(i) Cookies are small pieces of information stored on your computer's hard drive by your internet browser. Most internet browsers are initially set to accept cookies. You can set your browser to refuse the saving of cookies from websites or to remove cookies from your hard disk; however, if you do this, you will not be able to access or use certain parts of the Site. You must use cookies to select products, put them in an online shopping cart, and purchase those items. If you do, we will keep a record of your browsing activity and purchase. THE SITE'S COOKIES DO NOT LEAK OR LEAK A USER'S HARD DRIVE TO COLLECT A USER'S CONFIDENTIAL INFORMATION. Our cookies are not "spyware".
(ii) Web beacons help deliver cookies and help us determine whether a web page on the Site is tracked and, if so, how many times it has been viewed. For example, any electronic image on the Site, such as an advertising banner, can act as a web beacon.
(iii) We may use third party advertising companies to help us tailor site content to users and serve ads on our behalf. These companies can use cookies and web beacons to measure advertising efficiency (such as which web pages are visited or what products are bought and how much). The information these third parties collect through cookies and web beacons are not linked to the personal information we collect.
(iv) To give an example, Facebook collects certain information through cookies and web beacons to identify which web pages are visited or which products are purchased. We would like to point out that the information collected by Facebook through cookies and web beacons is not linked to the customer's personal information we have collected.
(d) Log Files. As with most websites, the Site Server automatically recognizes the Internet URL you entered on the Site. In addition, we can use your internet protocol (IP ”) address, internet service provider and date / time stamp of system management for system management, order verification, internal marketing and system fault detection purposes. (An IP address can show your computer's location on the Internet.)
(e) Age. We respect children's privacy. We do not knowingly or intentionally collect personal information from children under the age of 13. Elsewhere on the Site, you represent and warrant that you are over 18 years old or that you are using the Site under the supervision of a parent or guardian. If you are under the age of 13, please do not provide us with your personal information and seek assistance from a parent or guardian.
(f) Product Reviews. You may want to present a product review. If you post a product review, we will ask you for your e-mail address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). In addition, the information that enables the identification of the person as part of your criticism will be read or used by other visitors of the Site. We are not responsible for the information that makes it possible to identify the person you choose to present as part of your product review. We believe you can post a useful review without providing any personal information.
2. Use and Disclosure of Information.
(a) Internal Use. We use your personal information to process the order and to provide you with customer service. We use your personal information to improve the content and layout of the Site, to reach more people and for our own marketing purposes (including marketing our services and products to you) and to identify general market information about the visitors of the Site. We may share your information with our affiliates under the control of www.isnovastore.com in order to facilitate the aforementioned use and other uses described in this Part 2.
(b) Communication with You: we will use your personal information to communicate with you about the Site, your orders and delivery products. We may also send you a confirmation e-mail when you register with us. In rare cases we may send you a confirmation e-mail when necessary (for example if we have to temporarily suspend our service for maintenance). In addition, signing up for a loyalty application or promotion; to request us to notify you of new products, new product styles or product sizes; For e-mail newsletters and special offers, you may provide the e-mail address for registration purposes. If you provide your e-mail address, we will use it to provide you with information. We always give you the opportunity to unsubscribe or opt out of future email messages (see opt-out section below for additional information). You cannot opt out of receiving e-mail messages regarding your orders, as we need to contact you about the orders you want to place.
(c) External Use. We want to provide you with excellent service and a wide range of products. We do not sell, rent, commercially transmit, license or otherwise disclose your personal information or financial information to anyone other than affiliates under the control of www.isnovastore.com but:
(i) As with most catalog and internet retailers, we sometimes use others to perform certain functions on our behalf. When we disclose information to these service providers, we disclose the information to help them perform their service. For example, in order to deliver products to you, we have to share some information. We partner with third parties (such as the U.S. Postal Service, United Parcel Service and Federal Express) to ship products to ensure delivery so that we can receive feedback, improve the quality of our service, and measure and improve the quality of the third party's service. Taking shipper's example, we provide them with some personally identifiable information such as your name, delivery address, e-mail and telephone number.
(ii) Similarly, to assist you in purchasing products and to provide you with customer service, we must provide your credit card number to financial services organizations such as credit card processors and issuers. When we provide your credit card number for verification, we use the highest data encryption technology to use your information (you can find additional information on this in the Data Security section below).
(iii) If you choose to use the "My Shipping Company Will Pay" payment method at your own risk, we are unable to track goods for such shipping services. You have to be very careful when choosing this method.
(iv) Requests for such information from law enforcement agencies conducting investigations; subpoenas; In response to a court order, we may disclose or otherwise have to disclose as required by law. We may also disclose personal information if necessary to protect our legal rights, enforce our Terms of Use or other agreements, or protect ourselves or others. For example, we may share information to reduce the risk of fraud, or if someone uses or attempts to use the Site for illegal reasons or to commit fraud.
(v) We will not sell (or trade or rent) personally identifiable information to other companies in our normal business process. However, it is possible that we have not acquired or merged with a company, or we may have been acquired by another company, or we may dispose of some or all of our assets. In such event, your personal information may be disclosed to another company, but that disclosure will be subject to the applicable Privacy policy.
(vi) We may share non-personal information (such as the number of daily visitors of a certain web page or the size of an order placed on a certain date) with third parties such as our advertising partners. This information does not personally identify you or any user directly.
DATA SECURITY
The site includes physical, electronic and administrative procedures, including Secure Sockets Layer (“SSL”) (Secure Socket Layers), to protect the confidentiality of your personal information for all financial transactions made through the site. We use SSL encryption to protect your personal information online, and we also take steps to protect your personal information with us. Access to your personal information is restricted. Only personnel who need access to your personal information to perform a particular job are allowed access to your personal information. Finally, we rely on third party service providers for the physical security of some of our computer equipment. We believe their security procedures are adequate. For example, when you visit the Site, you access servers kept in a secure physical environment, behind a locked cage and an electronic firewall.
Although we use industry standard safeguards to protect your personal information, we cannot guarantee complete security. Currently 100% security is not available anywhere online or offline.
CANCELLATIONS / CORRECTIONS
At your request, (a) correct or update your personal information; (b) stop sending e-mails to your e-mail address; and / or (c) we will deactivate your account to prevent future purchases to be made with your account. You can indicate your requests at https://www.isnovastore.com or by calling the number 0090 (212) 510 52 25 of the Customer Support Team of isnovastore.com or by sending an e-mail to eticaret@isnovastore.com
Please do not include your credit card number or other sensitive information in your e-mail message.
OFFLINE COLLECTION, USE AND DISCLOSURE OF INFORMATION
As you would expect from us, most of the information we collect is obtained through the Site and this Privacy policy applies only to the online collection of personal information. We may also collect information offline; In this case, we are again trying to protect the confidentiality of your personal information. An example of this is when someone calls us to place an order or ask questions. When someone calls us, we will only ask for the personal information we need to make the order or to answer the question. When we need to store information (such as order information), we enter it into our database via SSL encryption. (see Data Security section above for additional information). Another example is fax messages. If you fax us something, we will act on the fax and then store it in a locked warehouse or destroy the fax message if the information does not need to be kept. There are other ways to find out personal information offline (for example, someone can send us a letter with return address details). This policy does not specify or attempt to predict all of these methods. As we noted earlier, we will strive to act consistently across relevant online practices regarding the offline collection, use and disclosure of information.
UPDATES TO THIS POLICY
If we change or update this Privacy policy, we will post the changes and updates on our Site; so you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time to find out if the Privacy policy has been changed or updated. If you have any questions regarding this Privacy Policy, please contact us by calling 0090 (212) 510 52 25 or by writing to eticaret@isnovastore.com